ITIL v4 practices
Paolo Furegato - 2025
General Management Practices
Architecture Management
Continual Improvement
Information Security Management
Knowledge Management
Measurement and Reporting
Organizational Change Management
Portfolio Management
Project Management
Relationship Management
Risk Management
Service Financial Management
Strategy Management
Supplier Management
Workforce and Talent Management
Service Management Practices
Availability Management
Business Analysis
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Catalog Management
Service Configuration Management
Service Continuity Management
Service Design
Service Desk
Service Level Management
Service Request Management
Service Validation and Testing
Technical Management Practices
Deployment Management
Infrastructure and Platform Management
Software Development and Management